Vodafone rings up complaints selling my old iPhone and data as new

I have sign this a two year for this contract with Vodafone and got the new iPhone before deciding the switch and a Samsung that I was assured by the store and all my personal data would also removed the iPhone before it was sold and used. A few weeks later I have got the email from a stranger saying that had my iPhone with all my data including the email account. Vodafone has repackaged all my old phone that was sold and it is all new. 

Vodafone customer service insisted this all the data breach was impossible and refused all the apologise. Three months ago I have still received the no explanation. To make the matters worse that is the new Samsung phone have not work the Vodafone will not provide the replacement nor the courtesy phone while it is sent off the three four weeks for repairs.

Almost worrying the data breach all the fact that used the phone will sold the new Vodafone will explains that all the returns policy allows the customers to change their mind within seven days that it will be seal for the handset is unbroken or there or less than five minutes activity on it will be wiped or resold the new. Interestingly once the complaint forwarded the under. The Observer banner all the Vodafone realises case to answer after all. For the process to fail and this way extremely rare and our corporate security team is investigating says spokeswoman who has also started the inquiry as to why the customer services will also reduced the rental deal but the unsurprisingly that you will prefer to seek the another provider and so in all the magnificent gesture of contrition and has all the released from the contract without a termination fee.

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